Is BiKN GPS?

Global Positioning uses 24 satellites to locate points within +/- 15 meters of accuracy - Great if you left your phone somewhere across town (as long as it is not dead or turned off). Not so great if you lost it in the sofa or left it in the bathroom.

BiKN for iPhone creates a low-power sensor network for your stuff that works indoors and out. The BiKN tags can page your case (even if your phone is dead or turned off). And the case has a brain that works with the myBiKN app to keep you connected to the stuff you've tagged.

And unlike GPS, BiKN does not require a subscription.

How do I download the app?

Just click the myBiKN App page on this site or go to the iTunes store and enter myBiKN: The New Lost & Found.

Can BiKN help me keep up with my iPhone?

Yes! If you want to find a lost phone, push the button on one of your tags to make the phone sound its alarm. Or if you don't want to chance losing your phone in the first place, you can leash one of your tags (the tag on your keys?) to your phone. Tell the myBiKN app if you want to keep the object near, medium or far.

Then if you walk away, the alarm will remind you to keep it together!

Will BiKN work if my phone is dead?

Yes! The BiKN case has its own battery that charges along with your phone but keeps working even if your phone is dead or turned off.

What is the range of BiKN for iPhone?

BiKN was designed to help you find things inside a structure like your home or office (approximately 50 feet) and outside up to 200 feet.

If I tag my bike, how close do I have to be to pick up a signal?

You can find your bike in about a 250,000 square foot unobstructed area outside.

How can I find something even if I can't hear the alarm?

Check the myBiKN app - it will guide you in the direction of the BiKN signal and show you how close you are getting to what you are looking for.

What does 'leashing' mean?

Leashing is different than finding because it joins your iPhone and tags together so that if you separate the items from one another, the alarm sounds. Leashing keeps you from losing things in the first place.

Tag what you want to keep close and if it and your case are separated, BiKN will sound an alert on your phone and on the tag. Of course it is your responsibility to ensure your system is charged. No alert will sound if your tags are out of charge.

How many tags can I have in a system?

BiKN can support up to 8 tags for consumers today - with an app upgrade coming that will support up to 254. For commercial or industrial customers, we can help you configure a low-cost, low-power sensor network supporting as many tags as you would like.

Can I page more than one tag at a time?

Yes! Just launch the myBiKN app and tap all of the tags you would like to page. BiKN will begin paging each tag as it locates them.

Can tags get linked to other tags?

Yes. You can join tags to one another independent of the iPhone.

Can I have more than one iPhone case in a system?

Yes. The BiKN smart case is basically another tag. So if your spouse or kids are always asking, 'Where's my phone??'-- if they are in a BiKN smart case -- you can find them from your phone.

If my kids have a tag, can they use it to page my phone?

Yes. Just make your phone a part of their 'stuff network'.

Do I need to remove my iPhone from the case to charge or sync to iTunes?

No! You can charge your iPhone with the micro-USB cord that comes in the BiKN
Starter Kit. So keep your case on, it charges your iPhone and case simultaneously.

If I charge my iPhone with the BiKN smart case on, which charges first?

Both will charge in minutes - first your iPhone then your BiKN smart case.

What is the easiest way to remove the case?

Turn your phone upside down - and looking at the back of the case -- place your thumb into the camera lens opening on the case. Simply hold the colored sides of the case and push your thumb up. This slides the base of the case and the colored piece apart.

How do I know if my tag or case is out of battery?

If you are using it with an iPhone, your app will tell you. Just click on Settings. Tags will also blink a red light when they are low on battery and will beep just before they shut down.

How do I charge my tags?

The 'smile-shaped' cap slides off the bottom of the tag by simply pushing the tiny lever away from the base of the tag and sliding the cap to the side. There is a micro-USB cord that comes with the BiKN kit to plug into your computer or wall charger.

Is the tag waterproof?

We designed it to be OK in a splash situation, but it is not designed to be submerged.

How do I upload a video to My BiKN on bikn.com?

You can upload a video to My BiKN in one of two ways.

1) Directly upload a video to My BiKN from the 'My Videos' link under your profile, or

2) If you already have a video on YouTube that you would like to share, simply enter the video ID in the provided field and it will be linked to your profile.

Is BiKN going to be available in an Android version?

BiKN for iPhone is a mobile network – it goes with you. And because of all the different flavors of Android phone forms, we have no plans of doing a BiKN case for all of them.

However, we WILL be bringing a new product to market that is platform- agnostic. (yes -- that means Android and any other smart phone or tablet can be used with this App)

Can't wait? Just sign up here, and we'll let you know as we get closer!

Are there environments within which BiKN for iPhone will have limited range?

BiKN is a radio-enabled tool. So if there is a lot of obstruction between objects, e.g., metal walls, materials, objects, the system could be less effective.

Will this mess up any of my Bluetooth or Mobile Phone?

No, extensive testing has been done to ensure non-interference with mobile frequencies and other radio devices.